Returns & Exchanges
At Jetty Home, we want you to love your decor; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned products must be in their original, unused condition and packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original shipping materials to ensure they are protected from damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned home goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing